Sky
Scroll Up Button

everyday

TRANSFORMING

LIVES

2022 ChenMed

Impact Report

2022 ChenMed Impact Report

LIVES

TRANSFORMING

Brand Icon White

Everyone wins when we achieve our vision:

To be America’s leading primary care provider, transforming care of the neediest populations.

Message from our CEO

Gradient Overlay

TRANSFORMING

CARE

We are transforming healthcare all across America with our unique approach to primary care.

We’re expanding health equity, serving neighborhoods that have been forgotten and left behind. Mission-driven and physician-led, we honor seniors with affordable VIP care that delivers better health. And it works. Our patients experience 50% fewer hospitalizations and 35% fewer emergency room visits.

We see 80% fewer patients than the typical primary care provider, so we have more time with our patients. We listen, get to know them, we get to know their families. We understand their concerns. They can see us when they want. We even give them our cell phone numbers. We want to see our patients often — even when they’re well.

We are transforming healthcare all across America with our unique approach to primary care.

We’re expanding health equity, serving neighborhoods that have been forgotten and left behind. Mission-driven and physician-led, we honor seniors with affordable VIP care that delivers better health. And it works. Our patients experience 50% fewer hospitalizations and 35% fewer emergency room visits.

We see 80% fewer patients than the typical primary care provider, so we have more time with our patients. We listen, get to know them, we get to know their families. We understand their concerns. They can see us when they want. We even give them our cell phone numbers. We want to see our patients often — even when they’re well.

It isn’t just primary care, it’s transformative care.

Dr. Chris Chen, CEO

White Quotes

We love seniors like no one else. And, they love us, too.

White Quotes
White Quotes

When you transform one life — one person — you transform families.

Here’s what Oscar — our patient of more than 30 years — has to say.

We’re restoring the doctor-patient relationship. By seeing far fewer patients than your typical primary care provider, we can take time to really get to know our patients, to listen, to understand their concerns — and it works.

*Based on a third-party survey.

Love by the Numbers

Dr Gordon
Blue Quotes

Dr. Gordon Chen, Chief Medical Officer

We want to inspire people. We want people to know
that we can make
a difference.

New Centers

0

Center Icon

New Cities

0

Locations Icon

1800

New Team

Members

Team Icon

New Clinicians

0

Physicians Icon

2022 Growth

We continue to grow as we work hard to expand health equity across America. In 2022, we served seniors at 115 medical centers in 15 states and in more than 65 cities.

Brand Bar White
ChenMed Brand Logos
Curity Logo White

We’re transforming healthcare technology with tools that improve patient outcomes

Curity™ is a leading healthcare technology company that empowers organizations to deliver world-class value-based care. Curity provides actionable insights and tools that enable primary care physicians and their teams to achieve the best outcomes for their members. Named one of the Best Places to Work in IT by IDG Insider Pro and Computerworld, Curity is the technology foundation of respected value-based care medical groups nationwide.

We’re transforming healthcare for even more seniors with IntuneHealth

Intune Logo
Intune Logomark

IntuneHealth™ is taking the hassle out of healthcare and delivering high quality, convenient care to individuals with in-center, in-home, and virtual visits. IntuneHealth delivers healthcare that is accessible, simple, and coordinated to provide the best experience and outcomes for members. IntuneHealth is founded upon the nationally recognized expertise of ChenMed’s value-based care model, and the advanced technology and patient app provided by Curity.

TRANSFORMING

CAREERS

We’re powered by purpose.

We’re mission-driven which unites us in purpose. It’s very powerful. To be a part of something you can believe in.

Our values of love, accountability and passion are shared by the more than 6,000 people that work so hard to transform healthcare for the neediest populations.

Every day, we work to create a culture that empowers our people to be their very best. And they are rewarded with personal opportunity and professional fulfillment.

We’re mission-driven which unites us in purpose. It’s very powerful. To be a part of something you can believe in.

Our values of love, accountability and passion are shared by the more than 6,000 people that work so hard to transform healthcare for the neediest populations.

Every day, we work to create a culture that empowers our people to be their very best. And they are rewarded with personal opportunity and professional fulfillment.

Newsweek Article

America’s

Workplaces 2022

Most Loved

We’re honored to have been named by Newsweek as one of America’s Most Loved Workplaces for the second year in a row.

Of course, it’s no surprise to the nearly 6,000 people who work every day, with a singular mission, a powerful purpose and a collaborative spirit all fueled by love, passion and accountability.

We love our work. We love our people. And we love those we honor and serve: seniors. And it shows.

We Love Working Here

This year, we’ve been honored and recognized by a variety of organizations and awards for the work we do and the way we do it. We are humbled and grateful and it is our hope that through this recognition, that we might inspire others to see that we can make a difference. One by one. Together.

Celebrating Diversity

By living out our values, ChenMed strives to eliminate disparities and racial inequities in healthcare. We do this by fostering a culture of inclusion, celebrating the diversity of our team members, investing in workforce equity, creating an inclusive patient experience, and making a difference in the communities we serve.

We are over 6,000 strong — some of the best and the brightest people in healthcare today, working together to create health equity and to transform a broken healthcare system.

We are a very diverse family and we celebrate that. We’re tightly-knit together by our shared values of love and passion and accountability.

We encourage each other to bring our unique experiences, our special expertise, our authentic selves to work every day as we serve our seniors. And each other.

By living out our values, ChenMed strives to eliminate disparities and racial inequities in healthcare. We do this by fostering a culture of inclusion, celebrating the diversity of our team members, investing in workforce equity, creating an inclusive patient experience, and making a difference in the communities we serve.

We are over 6,000 strong — some of the best and the brightest people in healthcare today, working together to create health equity and to transform a broken healthcare system.

We are a very diverse family and we celebrate that. We’re tightly-knit together by our shared values of love and passion and accountability.

We encourage each other to bring our unique experiences, our special expertise, our authentic selves to work every day as we serve our seniors. And each other.

Gradient Overlay

TRANSFORMING

COMMUNITIES

When you transform one life. One person. You transform families.

We try to be a beacon of hope. Of light. For our seniors. For each other. And for those around us.

We work in neighborhoods that big healthcare companies have abandoned. We serve the neediest populations — we believe in people others have given up on.

By bringing quality healthcare to those who have rarely — if ever — had it, we help people live healthier, happier lives.

This year, our employees found additional opportunities to volunteer and serve those around us that could use a helping hand, a warm smile — someone that believes in them.

We try to be a beacon of hope. Of light. For our seniors. For each other. And for those around us.

We work in neighborhoods that big healthcare companies have abandoned. We serve the neediest populations — we believe in people others have given up on.

By bringing quality healthcare to those who have rarely — if ever — had it, we help people live healthier, happier lives.

This year, our employees found additional opportunities to volunteer and serve those around us that could use a helping hand, a warm smile — someone that believes in them.

Smile, Sleeve, Gesture, Happy
White Quotes

Serve all.

Give all.

Love all.

Our spirit of service drives us every day at work — and beyond.

Our team members generously give their time, their talent and their treasure to lift up those around us in need. From international and domestic mission trips to disaster relief efforts around the country, our team members rose up and answered the call.

Here are just a few of those stories.

White Quotes
White Quotes

We literally change people’s lives every day. It’s incredible to see. To be a part of.

Television presenter, Flash photography, Chin, Hairstyle, Eyelash, Spokesperson

Serving and Giving September

Transformation goes beyond the four walls of our medical centers. As a vital part of the communities we serve, we make it a priority to give back to the cities in which we operate. During Serving & Giving September, all ChenMed team members go out into the community to volunteer their time to support grassroots organizations, like food banks, shelters, churches, and more.

Hurricane Ian Relief Efforts

Our team came together in support

The deadliest hurricane to strike Florida in nearly a century, Hurricane Ian caused catastrophic damage, widespread flooding and left millions without power. We immediately went to work to ensure the safety of our team members and patients. We worked around the clock to keep our centers running and to reopen those temporarily closed by the storm. And we came together as people, providing food and water and shelter to those in the community needing assistance.

Distributed Hot Meals
Distributed Essentials to the Community
Distributed Care Packages to Patients
Team Members Donated Over $111K
Distributed Hot Meals
Distributed Essentials to the Community
Distributed Care Packages to Patients
Team Members Donated $111k

For several years, the Chen family has hosted international mission trips through Nica Medical Missions, where our physicians and clinical team members travel to Nicaragua to provide hope and healing to local community members. For the first time, in 2022, ChenMed hosted its first domestic mission trip. Team members traveled to Immokalee, FL to serve the state’s largest migrant farm workforce along with their families and residents of the city. ChenMed partnered with multiple organizations to host a health fair and food distribution.

Click link to learn more:

2022 Mission Trips

Immokalee Mission Trip

Immokalee

Right Arrow White
Right Arrow White
Nicaragua Mission Trip

Nicaragua

Right Arrow White
Right Arrow White

Immokalee

White Close Button

Nicaragua

White Close Button

ChenMed Cares Employee Assistance Fund

Striving to improve the lives of team members, the ChenMed Cares program is an emergency assistance fund created to support individuals who find themselves experiencing a sudden emergent crisis. ChenMed Cares was birthed out of the efforts of Mary Chen, who with a servant’s heart has always given to employees in need.

Through a partnership with Helping Hands Ministries, ChenMed Cares has benefited more than 500+ individuals who have experienced a variety of situations, including natural disasters, domestic violence, and medical emergencies. At ChenMed we not only care deeply for our patients, but we also take time to love on our team members and support them.

Striving to improve the lives of team members, the ChenMed Cares program is an emergency assistance fund created to support individuals who find themselves experiencing a sudden emergent crisis. ChenMed Cares was birthed out of the efforts of Mary Chen, who with a servant’s heart has always giving to employees in need.

Through a partnership with Helping Hands Ministries, ChenMed Cares has benefited more than 500+ individuals who have experienced a variety of situa4ons, including natural disasters, domes4c violence, and medical emergencies. At ChenMed we not only care deeply for our pa4ents, but we also take 4me to love on our team members and support them.

The Chen Family Mission Foundation strives for solutions for the marginalized, vulnerable and least-served. This begins with finding common ground, building a bigger table of trust, and encouraging rigorous conversations through robust, measurable social investment and actions.

The Foundation represents three generations of Chen family members, who are compelled by their Christian faith to drive change in initiatives related to education, economic development, healthcare, youth development and spiritual enrichment.

The Chen Family Mission Foundation strives for solutions for the marginalized, vulnerable and least-served. This begins with finding common ground, building a bigger table of trust, and encouraging rigorous conversations through robust, measurable social investment and actions.

The Foundation represents three generations of Chen family members, who are compelled by their Christian faith to drive change in initiatives related to education, economic development, healthcare, youth development and spiritual enrichment.

These are just a few of the organizations we are proud to partner with:

About The Chen Family Mission Foundation:

(select a logo to learn more)

Feeding South Florida Logo
First Priority Logo
Cultivate Abundance Logo
Youth Impact Logo
Caring For Miami Logo
Mision Peniel Logo
4 Kids Logo
Amos Logo White

AMOS Health and Hope (AMOS) is dedicated to reducing preventable deaths and improving the health and well-being of people who suffer from the unjust conditions of poverty. AMOS equips local people with the training and resources to treat illnesses, prevent death and disease, and strengthen collaboration to facilitate health care for the community, and by the community.

Amos Logo White
Green Close Button

Since 2006, Mision Peniel has sought to provide support to the migrant farm workers in Immokalee, Florida through physical, material, and spiritual care. They seek to share Peniel, the face of God, so that all may experience God's transforming love, compassion and grace.

Mision Peniel Logo
White Close Button

4KIDS exists to bring hope, homes, and healing to kids and families in crisis across South Florida, the Treasure Coast, and Southwest Florida. In partnership with local churches, businesses, and government agencies, 4KIDS is committed to redefining foster care in our community, one child at a time.

4 Kids Logo
Green Close Button

Caring for Miami cares for families in need by serving their physical, emotional, and spiritual needs. Their three main initiatives are their Backpack Program, Project Smile Program, and Bridge Program.

Caring For Miami Logo
White Close Button

Youth Impact Center is on a mission to support young members in reaching their full academic, athletic, and life potential. They take a heart-istic approach to mentoring. That means they place a lot of care and love into everything they do. They believe this makes all the difference in supporting young members to reach their objectives.

Cultivate Abundance Logo
Green Close Button
Youth Impact Logo

First Priority of South Florida exists to educate, train, and provide resources for Christian students to legally form clubs and share the gospel with unbelieving students on the public school campus.

Feeding South Florida Logo
White Close Button
First Priority Logo
The Calling Book

To learn more about the Chen family and its mission to transform healthcare, pick up a copy of “The Calling: A Memoir of Family, Faith and the Future of Healthcare.”

Multiple generations of the Chen family have graduated from the University of Miami and the Leonard M. Miller School of Medicine. And like the Miller School, the Chens have had a longstanding passion for reducing health disparities and improving the lives of residents in the most medically underserved communities.

The Chen Family Foundation is looking to expand that shared mission even further by donating $3 million to advance research through the Chen Family Endowed Chair to Advance Primary Care and Health Equity Research.

The Chen Family Endowed Chair to Advance Primary Care and Health Equity Research will enable the Miller School's Department of Medicine to recruit a leader with extensive experience in primary and population healthcare that will allow UM to become the leader in primary care and medicine among academic institutions.

Once aboard, that expert will be tasked with researching and improving the way primary care, and health equity, is delivered throughout South Florida.

White Quotes

University of Miami President Julio Frenk

The foresight, leadership, and dedication of Dr. Chris Chen and his family will propel the University forward in our pursuit of health equity. We are incredibly appreciative of their generosity and partnership.

UM Family of Physicians Establish Endowed Chair to Further Health Equity Initiative

The Chen Family Endowed Chair to Advance Primary Care and Health Equity Research will enable the Miller School's Department of Medicine to recruit a leader with extensive experience in primary and population health care that will allow UM to become the leader in primary care and medicine among academic institutions.

Once aboard, that expert will be tasked with researching and improving the way primary care, and health equity, is delivered throughout South Florida.

Multiple generations of the Chen family have graduated from the University of Miami and the Leonard M. Miller School of Medicine. And like the Miller School, the Chens have had a longstanding passion for reducing health disparities and improving the lives of residents in the most medically underserved communities.

The Chen Family Foundation is looking to expand that shared mission even further by donating $3 million to advance research through the Chen Family Endowed Chair to Advance Primary Care and Health Equity Research.

May We All Be Inspired

Brand Bar White
Facebook Icon
Linkedin Icon
Twitter Icon
Youtube Icon
Instagram Icon